Customer Payments can be recorded in 2 ways
Single invoice payment:
In Accounting tab go to Receivables > Invoices and click on the wallet icon.
Click on the Record Payment button and fill relevant fields to record customer payments.
Multi invoice payment:
Click on Accounting > Receivable > Customer Payment > Add New.
You can select the invoices where you want to apply the payment credits to. Or use the one-click action highlighted in the image below to apply the payment to the oldest invoices automatically.
Tip: You can sort by the different invoice attributes and quickly view the invoice to access additional information.
Note-
Bank Charges
Amount received should always match with the amount that needs to be set off against invoices.
You need to record the bank charges as a direct expense if it's a separate line item in the bank statement.
Payment Amount = Amount Received in the bank + Bank Charge.
Other Behaviours
The payment record screen will display the invoices list only after the selection of the customer and the payment currency.
If the payment currency is different from the bank account currency, then you need to add the amount applicable in the bank currency.