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How to get customer approval for shipment?
How to get customer approval for shipment?
Updated over a year ago

Get customer approval for shipment

Under the Shipments module, you can easily request customer approvals for all of your shipment types.

  1. In the main menu, go to Shipments > All Shipments.

  2. Click on the Edit pencil icon on your shipment from the list, where the Job Status = Open.

  1. Next, click on the Get Customer Approval button on the top right corner of the page.

  1. The Send Email pop-up is displayed. Here, edit the draft email's subject/text as needed.

  2. Finally, click on the Send button to send this email for the customer's approval.

  • Once the customer approves shipment through the Shipthis Customer portal, the shipment Job-status changes to Approved.

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