Setup shipment notifications for customer
Through this section, you can enable notifications to be sent to your customers for any shipment events.
To enable shipment notifications:
Go to Customer > All Customers.
Here, you see a list of all your added customers. Click on the Edit pencil icon next to the required customer's name.
Now, on the customer's page, click on Other Details in the sub-menu and scroll down to find the Notifications section.
You can find the notifications sections for Air, Land & Sea Shipments, Clearance and Document Notification.
Under each of these, you can see a set of events related to the shipment.
To send that specific event notification via email to the customer, click on the checkbox next to it. The email notification is auto-sent when the event occurs during the shipment process.
Finally, click on Save and Stay to continue editing, or click on Save to save changes and return to the main page.
